Rooterman Plumbing
Review Summary
- Positive: Fast, professional, and courteous service; knowledgeable and skillful plumbers (Bert, Kevin, Mark, John, Chris, Pete); good communication; reasonable prices; prompt and efficient work.
- Negative: One customer experienced unprofessional behavior, including rushing the job and causing an overdraft.
- Overall: Rooterman Plumbing is generally well-regarded for its service and expertise, but there is a reported instance of poor customer service.

Reviews
View All on Google4.9
(20 reviews)
Francesca Donlan
November 18, 2024
Bert and Kevin came quickly and did a wonderful job putting in a new heating unit that works like a gem. They were professional and personable and it was a pleasure to meet them. They did a great job!
Neil Sullivan
I received extremely prompt service from Rooterman Plumbing of Johnston, R.I., in addition to the low price which was given me. I highly recommend them to anyone! They were courteous and highly professional!! Nice to see there are still pros nowadays! Neil S.
Mike Simoli
I've been using Rooterman for 20 years and am still very impressed by their promptness, customer service and expertise. The manager gives a time same day and John and Kevin arrive promptly amd assess the situation. They give a quote and stick to it. They return promptly next morning to finish job right on time, and answered all my questions. Highly tecommended.
Jamie Hill
The work they did was fine, however they rushed me and then put me in a bind. This was an insurance payment and I was still awaiting the check. They told me it was no problem and they would wait until I received the check. They did not wait, and cashed it and caused my account to overdraft. Now they wonβt respond. I told them to wait. They rushed the job and still cashed the check. Very unprofessional.
Tracy Ahmadian
We had a clogged kitchen sink. Kevin and Mark assessed the job, estimated and then got it done. They arrived close to the time estimated. I recommend Rooterman.
iasha hall
Ed and Bert thank you both for showing that you care for your customers! We take good care of you is absolutely truth! Bert was very knowledgeable, skillful and very pleasant. Even the price! Thank you both for meeting my needs.
Jennifer Pilozzi
We had a leak down stairs and Mark and Pete were very informative and answered all my questions, everything was great , such nice people and reasonably priced
Chris Gatta
Reasonable prices and professional and timely service. Chris the plumber was very friendly and knowledgeable.